VIP Inn Berna Hotel
Was Gäste sagen
The location was perfect — close to everything I needed and easy to get around. The staff were incredibly friendly and welcoming, always ready to help with a smile. My bedroom was clean, comfortable, and had everything I could wish for after a long day of exploring. I would definitely stay here again and highly recommend it to anyone looking for a great place to relax.
Yola
April 2025
Hazel
September 2024
This is the second time we stay at this hotel and the staff must be congratulated for their friendly service and for being so attentive. Our room as done daily and it was always spotless every single time. Water pressure was amazing I whish my shower had the same water pressure as they have at the hotel. Location is extremely convenient and I would recommend this stay. Real value for money
Luizbausher
Dezember 2024
Location was great. Breakfast was average. The rooms were more to the small side. Initially we requested a double bed and the room was really small, almost claustrophobic. I complained and they offered me a two single beds (put together) room and although still small, it was much better.
Fabio
August 2024
I like the accommodations and breakfast. It is noteworthy to say that the staff needs to be better trained to make the stay comfortable. The ONLY PERSON who helped us a lot were RAPHAEL XAVIER, who was always very helpful, pro-active, available, kind. THE HOTEL SHOULD HIRE HIM to train the other staff. The other personal did not care if we had our needs attended or not. We had a baby of 2yo, and I had to face a discussion with the kitchen staff (especially with an old blond woman) who was unable to understand our situation with our baby, and the use of microwave.
Deivide
Februar 2024
Location was Convenient. It was known to all Taxi Drivers.
Director
September 2024
Great breakfast: I really appreciated being able to choose between soy, oat and almond milk. Very thoughful.
Silvia
November 2023
This hotel will provide everything you essentially need if you want to use it as a base for exploring Lisabon, either while you are on a vacation or at the business trip. Especially good choice for shorter stayings up to 5-7 days. The best things about the hotel are: -: extremely professional and polite staff. It seems hotel has quite a tradition in hotel business and staff is so efficient and elegant "old school", nowadays very rare to find. This staff could be serving in much luxurious hotel without any flattering. - hotel is very clean - beds are super comfortable. The thing every guest cherish so fondly - lobby was specious and beautiful. I travel a lot so I may say this architect hit the target - rooms looking ar the street (like our) have a privilege to observe canopies of very rare red flowers wild chestnuts in fool blooming. Quite spectacular to enjoy something you cannot see every day.
Boris
Mai 2024
Staff super friendly. Also, I forgot my charger and they found it, saved it and I collect it without any issues. Very organised. It could use an update but honestly, was super clean so I had no issues. And to be fair, the property was under some constructions so it could be looking for the update I mentioned. But the staff was brilliant, I think was Valdemar in the evening and Sandra in the morning. They were super helpful with everything.
Luciana
März 2025
The hotel is well located at Campo Pequeno. Close to bus stops and Campo Pequeno Metro. Close by there are several restaurants and a few bars too. The hotel main entrance would benefit from a re-vamp, as well a the breakfast room, decor is dated. The room was of a good size, bed was conformable and room clean and tidy daily, plenty of toiletries. Breakfast was of good standard and plentiful for a 3 starts. Staff was helpful and friendly
Luizbausher
Oktober 2023
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